Xiaohongshu (XHS) Marketing Services

XHS Marketing Agency 
That Drives Sales & Inbound Leads

We plan, produce, and scale XHS content to drive brand trust, product discovery, and attributable sales for brands across Malaysia and Singapore.

Trusted by:

TikTok Shop
Spritzer
Monash University
Emborg
AsterSpring
TikTok Shop
Spritzer
Monash University
Emborg

Why Most XHS Campaigns  Fail and what works instead

Most XHS campaigns fail because content is posted without clear intent, search visibility, or trust signals.

What works instead is a structured approach that aligns content with how users search, evaluate, and decide on XHS.

When XHS Campaigns Fail

What Works Instead

  • Content is posted without keyword or search alignment
  • Content is structured to appear in XHS search and recommendations
  • Posts rely on brand claims alone
  • Posts use real opinions, experiences, and proof to build trust
  • Reach depends on posting frequency
  • Reach grows through saves, follows, and repeat discovery
  • Engagement stops at likes and comments
  • Engagement leads to profile visits and product interest
  • Success is measured by views
  • Success is measured by traffic, enquiries, and sales

What Proper XHS Execution Delivers For Your Business

Proper XHS execution delivers measurable business outcomes by aligning content with search intent, trust signals, and purchase behaviour on the platform.

Brand Trust

Built through saved posts, repeat exposure, and peer validation that reduces buyer hesitation.

Saved content continues to influence decisions long after the first view.

Product Discovery

Driven by visibility in XHS search results and recommendation feeds during active product research.

This places your brand in front of users already looking for solutions.

Qualified Traffic

Generated from users who visit profiles, product listings, and linked destinations with clear intent.

These actions signal interest beyond passive engagement.

Purchase Intent

Created through reviews, comparisons, and real-use narratives that support decision-making.

Buyers move forward when uncertainty is reduced.

Attributable Sales

Measured from organic and paid XHS activity that leads to enquiries and completed purchases.

This connects content output directly to revenue impact.

How Our XHS Strategy Drives Sales and Inbound Leads

Our XHS strategy drives brand trust and sales by following a structured execution sequence aligned with how users search, evaluate, and make decisions on XHS.

1. PLAN

Define search themes, content angles, and trust signals based on XHS user intent and buying behaviour through our content strategy services.

Every content direction is mapped to a specific stage of the buying journey.

2. PRODUCE

Develop XHS-native posts focused on discovery, validation, and product evaluation through our short-form video production services.

Content is created to match how users consume and trust information on XHS.

3. Publish and Optimise

Publish and refine content across XHS using our campaign execution services, optimising for saves, search visibility, profile visits, and downstream actions.

Performance signals guide what is improved or repeated.

4. performance scaling

Extend reach by amplifying proven content formats through our performance marketing services when commercial intent signals are present.


Paid efforts are used to scale what already performs.

Ready to scale your brand on XHS?

What Type of Content 
Works on XHS?

The types of content that work on XHS support search discovery, peer validation, and product evaluation during the buying process.

Search-Optimised Posts


Appear in XHS search results when users actively research products, brands, and solutions. These posts capture demand at the point of intent.

Product Review Posts


Validate product claims through real usage experiences that reduce uncertainty. Buyers rely on these to confirm decisions.

Comparison and Evaluation Posts


Support decisions by showing differences, outcomes, and suitability across options. This positions your product at the final selection stage.

Save-Focused Educational Posts


Maintain long-term visibility through content users save and revisit before purchasing. Saved content often resurfaces when buyers are ready to act.

Creator-Style Seeding Content


Build credibility by presenting brand messages through peer-led narratives native to XHS. Trust increases when content feels experience-led rather than promotional.

What Industries Perform
Best on XHS?

Industries that rely on trust, research, and peer validation perform best on XHS.

Beauty & Skincare

Perform well due to review-led research, comparison posts, and visible usage outcomes.
Results and routines drive repeat discovery.

Food, Beverage & Supplements

Convert through taste reviews, ingredient breakdowns, and routine-based recommendations. Specificity increases confidence in purchase.

Health & Wellness

Gain traction through education, experience sharing, and credibility-driven content. Trust plays a central role in purchase decisions.

Education & Training

Attract interest through experience-led reviews, outcome explanations, and decision validation. High-consideration decisions benefit from peer insights.

Fashion & Lifestyle

Benefit from styling references, product discovery, and save-based inspiration behaviour. Users return to saved content when ready to buy.

Travel & Hospitality

Influence planning decisions through peer experiences, itinerary breakdowns, and visual proof. Users often rely on XHS as part of their research process.

Not sure if TikTok is the right channel for your business? Talk to us and we'll tell you honestly.

How Do We Measure XHS Performance 
Beyond Vanity Metrics?

We measure XHS performance based on actions that indicate commercial intent and business impact, not likes or follower counts.

Metric

What It Tells You

Traffic

How many users moved from XHS to your product page, profile, or landing page — with intent, not by accident.

Enquiries

Inbound messages, form fills, and contact actions generated from XHS content. Direct evidence that content is driving commercial interest.

Sales

Purchases and conversions attributed to organic and paid XHS activity. Tracked from content interaction through to completed transaction.

Cost Per Result

Cost per click, cost per enquiry, and cost per sale from paid XHS campaigns — so you know your exact return on every ringgit spent.

Intent Signals

Saves, search impressions, and profile visits — leading indicators of buyers in the research phase before they convert. Reported alongside commercial outcomes.

How to Start Working 
With Us On XHS

Working with us on XHS follows a clear engagement flow designed to move from planning to execution without delays.

Step 1

Book A Discovery Call

Discuss your goals, target market, and current XHS presence to confirm fit and scope.

Step 2

Review a Clear Execution Plan

Receive a defined content and execution plan outlining responsibilities, timelines, and outcomes.

Step 3

Start Execution

Begin content production, publishing, and optimisation based on the approved plan.

Let's scale your brand, together!

Why Hire Our Stories Lab as Your XHS Marketing Agency?

Brands hire Our Stories Lab because we take full ownership of XHS execution from planning through optimisation.

Strategy Ownership


We define search themes, content priorities, and trust signals based on how buyers evaluate products on XHS. This ensures content direction aligns with real demand.

Content Control


We produce and publish XHS-native posts that align with platform behaviour and commercial intent. No reliance on repurposed or generic content.

Performance Optimisation


We review saves, search visibility, profile visits, and actions to improve content effectiveness over time. Adjustments are based on real performance signals.

Outcome Alignment


We connect every content output to traffic, enquiries, or sales impact rather than engagement alone. Each piece of content serves a defined role.

Execution Responsibility


We handle day-to-day XHS operations without relying on internal client teams to manage the platform. You focus on results, not execution.

Common questions about
our XHS marketing services

Is XHS suitable for B2B brands, or only consumer brands?

XHS is suitable for B2B brands when buying decisions involve research, comparison, and trust-building.
Education, professional services, and high-consideration offers perform well when content supports evaluation.

Do you run XHS campaigns organically, with ads, or both?

We run organic XHS content as the foundation and introduce paid amplification only when content shows clear commercial intent.

Ads scale proven formats, not unvalidated content.

What is included in your XHS marketing scope?

Our scope includes planning, content production, publishing, optimisation, and performance review.
Account setup and platform operations are handled where required.

How long does it take to see results on XHS?

Initial visibility signals appear within the first few weeks of consistent publishing.
Commercial outcomes depend on content volume, competition, and decision cycles.

Do we need an internal team to manage XHS alongside you?

No internal team is required for daily operations.
We manage execution, optimisation, and platform activity end to end.

Do you work with brands outside Malaysia and Singapore?

We primarily support brands targeting Malaysia and Singapore.
Regional campaigns are assessed based on language and market fit.

How do you report XHS performance?

We report on traffic, enquiries, sales influence, cost efficiency, and platform signals.
Each report includes what is working and what is being adjusted next.

Ready to Make XHS Perform?

We will confirm whether XHS fits your business, define execution scope, and outline a clear plan based on how your audience searches, evaluates, and decides on XHS.